Product categories

Product categories are the highest resource in hierarchy within the product catalog. They make it easier to define your product catalog.

Most of our customers start with one product category. However, it is generally a good idea to create a new product category when introducing a completely new type of product or service to your business. This helps organize your product catalog and makes it easier for customers and commercial teams to find what they are looking for.

Product categories also make it easier to read an invoice when products from multiple categories are in one subscription.

Tax settings

Setting a default tax treatment for a product category can be helpful in ensuring that all products within that category are properly taxed. However, it is also possible to set different tax treatments for individual products or product items within a category if necessary.

Acquired companies

In addition to creating a new category for a completely new product or service, it can also be helpful to create a new category when you are acquiring a company with a different type of product or service. This can help to keep the products and services of the two companies separate and make it easier to navigate and control.