Product Catalog

At Solvimon, we allow for hierarchical organization of the product catalog. This can be particularly useful for businesses that are expanding quickly into new types of services or acquiring other companies.

A product hierarchy can help to keep the overview as the product catalog grows, and can be used for the following purposes:

• Improving navigation of the product catalog by sales reps and customers
• Facilitating revenue and margin analysis in management and financial reporting
• Organizing customer invoices by category

Having a clear product hierarchy can make it easier for your team and your customers to understand and use your catalog, and can also provide valuable insights into your business performance.

Product hierarchy

The hierarchy is as follows: the product catalog can have one or more product categories, which have one or more products, which in turn also can have one or more product items. Those items have a charge type which can be one-off, recurring or usage-based.

Best practices for setting up the product catalog

To maintain a clear and consistent understanding of your products, it is a good practice to keep your product hierarchy in sync with the product naming and hierarchy in your customer contracts, order forms, and terms and conditions. This ensures that there is no confusion about what products are being purchased or used.

At the same time, your product hierarchy should be aligned with how you communicate about your products with customers and prospects through your website and other marketing materials. This helps to ensure that your customers have a consistent experience and understanding of your products, regardless of how they learn about them.

By keeping your product hierarchy and marketing materials in sync, you can help to reduce confusion and ensure that your customers have a clear and accurate understanding of your offerings. You can integrate with the Solvimon API and keep the product catalog up to date automatically.

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Keep the product catalog up to date

Keep your Solvimon product hierarchy in sync with the one in customer contracts, order forms, and terms & conditions to make sure there is no confusion or misconfiguration