Monitoring and Audit
🚧 Under development
Workflows are under active development and not yet generally released. The UI and API may change without notice. If you want early access, contact Solvimon support.
Once a workflow is active, you need to be able to answer two operational questions:
- Did it run?
- Did the customer get the intended outcome (for example an email)?
What To Monitor
- Execution success rate: actions should consistently succeed.
- Deliverability: in your email provider, confirm sends are accepted and not bouncing.
- Cadence: for overdue reminders, confirm your schedule matches expectations.
Common Failure Causes
- Email integration is not active or not fully configured (domain not verified).
- Template name mismatch between Solvimon and the email provider.
- Locale-specific template enabled but missing for a customer locale.
- Pay link requested but payment collections are not configured.
What To Do When Something Fails
- Check the workflow status and scope.
- Confirm the trigger exists for the invoice/payment.
- Check the execution record for the action result and error message.
- Verify the email provider logs for the send attempt.
API reference
Workflow action executions are primarily an operational/audit concept. If your environment exposes executions via an API, link it here as an internal-only reference.
Start from these objects: