In addition to the primary invoice statuses, we’ve introduced two further statuses (or attributes) that play specific roles in the invoicing process.
The Paid status is typically applied to a Final invoice to indicate that payment has been received for the invoiced amount.
This status marks the Final invoice as Paid, reflecting the completion of the transaction and serving as documentation of the received payment. This status can be set manually in Desk as shown below
An invoice can also automatically be marked as Paid when the payment for that invoice has been done using the provided link in the invoice
