Referenced Refunds on Credited Invoices

When you credit an invoice that was originally paid via credit card, you may want to also trigger a referenced refund through your Payment Service Provider (PSP). A referenced refund ties the refund directly to the original payment transaction, ensuring reconciliation in both your PSP and accounting systems.

When to use

• Invoice paid via card: Customer paid invoice using a credit card through a PSP integration.
• Invoice is credited: You issue a credit note (partial or full).
• Refund should flow to card: Instead of just applying credit balance in Solvimon, the PSP is instructed to return funds to the customer’s card.

How it works

1. Credit action You create a credit note against the invoice using the Solvimon API or dashboard.

2. Refund trigger Solvimon detects the original payment method and PSP reference. If configured, a referenced refund call is made to the PSP.

3. PSP response

   • On success: Refund is linked to the original PSP transaction ID.
   • On failure: Solvimon marks the credit as pending refund, allowing you to retry or switch to an off-PSP refund method.

API flow

Step 1: Credit the invoice

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POST /v1/invoices/{invoice_id}/refund
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Content-Type: application/json
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{
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}