Onboarding stages | Solvimon

A typical Solvimon onboarding takes 2–6 weeks, depending on pricing complexity, the number of custom contracts, and whether you’re introducing usage-based pricing for the first time. It runs in three stages.

1. Configuration

Set up your pricing in the Solvimon platform: meters, product catalog, pricing plans, customers, and subscriptions. You can do this entirely in the Desk UI, via the API, or a combination of both.

Your implementation manager is available throughout this stage via your support Slack channel and scheduled check-ins. Whether you’re switching billing systems as-is or redesigning your pricing model, you’ll have guidance at every step.

Read the step-by-step configuration guide here.

2. Dry run

Before going live, run one or more billing cycles against your real pricing and customer data to validate the output. Compare the generated invoices against your current billing system to catch any gaps — missed pricing complexity, edge cases in usage metering, or incorrect contract terms.

This stage also gives your finance and reporting teams real data to work with, so integrations and dashboards are ready before the first live invoice goes out.

See the report downloads guide for the available export options.

3. Go-live

There are two common approaches: a soft launch with a subset of customers, or a full cutover for all customers at once. Your implementation manager will help you choose the right plan based on your pricing complexity, internal resources, and customer impact.

4. Stakeholder onboarding

Every Solvimon customer works with a dedicated Forward Deployed Engineer or Solution Architect who helps design the end-to-end solution — from pricing model to integration architecture. That support extends to your internal teams too. Once the billing setup is validated, your FDE or SA can help train sales on quoting, customer support on handling billing questions, and finance on the new invoicing and reporting workflows. The goal is that everyone who touches pricing or billing feels confident before the first live invoice goes out.