> For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://docs.solvimon.com/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.solvimon.com/_mcp/server. # Metric glossary Every metric in Insights, with its formula and the pages where it appears. Use it to look up a definition quickly; the dashboard pages explain each tile in context, with examples and caveats. All amounts are in your reporting currency. --- ## Revenue | Metric | Formula | Shown on | | :------------------------------------ | :------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | :----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Billed revenue** | Σ total, including tax, of final invoices. Credit notes count as negative. Shown as This month's revenue, Total revenue, Total invoiced, Monthly revenue and Revenue per month. | [Overview](/platform-guides/analytics-reporting/insights/overview), [Revenue](/platform-guides/analytics-reporting/insights/details/revenue), [Invoices](/platform-guides/analytics-reporting/insights/details/invoices), [Customers](/platform-guides/analytics-reporting/insights/details/customers) | | **Projected month revenue** | This month's billed revenue ÷ day of the month today × days in the month | Overview, Customers | | **MoM %** | (this month − last month) ÷ last month × 100, calendar months by invoice date | Overview, Customers | | **YoY %** | (this month − same month last year) ÷ same month last year × 100 | Overview, Customers | | **Recurring revenue** | Σ amount excluding tax of final invoice lines priced with the fixed pricing model, or without a pricing model | Revenue | | **Usage revenue** | Σ amount excluding tax of final invoice lines priced with any other pricing model, plus deductions | Revenue | | **One-off revenue** | Σ amount excluding tax of one-off lines on final invoices | Revenue | | **Revenue per customer, per product** | Σ amount excluding tax of all lines on final invoices, per customer or product | Revenue | | **Product revenue** | Σ amount excluding tax of the product revenue lines on final invoices | Overview, Customers | | **Future revenue** | Σ amount excluding tax of future invoices, per billing period month, from next month onwards | Revenue | | **ARR run-rate** | Recurring revenue of final invoices with billing period in last month × 12 | Revenue | | **NRR (trailing 12 months)** | Σ recurring revenue of existing customers in the last 12 months ÷ Σ their recurring revenue in the 12 months before, over the last six complete months | Revenue | ## Invoices and collections | Metric | Formula | Shown on | | :----------------------------- | :------------------------------------------------------------------------------------------------------------------------- | :---------------------------- | | **Paid** | Σ total of final invoices marked as paid | Invoices | | **Pending** | Σ total of final invoices not marked as paid, not on hold, before their due date | Invoices | | **Overdue** | Σ total of final invoices not marked as paid, not on hold, past their due date. The count is the number of those invoices. | Overview, Invoices, Customers | | **Open balance (outstanding)** | Σ total of final invoices not marked as paid: pending + overdue + on hold | Customers | | **AR aging** | Overdue amount per bucket of days past the due date: 1–30, 31–60, 61–90, 90+ | Invoices | | **Invoice status breakdown** | Σ total of invoices per lifecycle status: Draft, Open, Final, Void, Future | Overview | | **Invoices by status** | Number of invoices per lifecycle status | Invoices | > **Warning** > > Paid, pending, overdue, open balance and AR aging only work when payments are synchronised to Solvimon and the paid status is actively used. See [Payment status](/platform-guides/analytics-reporting/insights/details/invoices#payment-status). ## Customers and growth | Metric | Formula | Shown on | | :-------------------------------- | :---------------------------------------------------------------------------------------------------------------- | :------------------------------------------------------------- | | **Active customers** | Number of distinct customers with at least one invoice, in any status, dated in the period | Overview | | **MRR** | Per customer and month: recurring invoice lines, excluding tax, spread over the months of their service period | [Growth](/platform-guides/analytics-reporting/insights/growth) | | **New MRR** | MRR of customers whose MRR was 0 last month | Growth | | **Expansion MRR** | Increase in MRR of customers whose MRR went up | Growth | | **Contraction MRR** | Decrease in MRR of customers whose MRR went down but stayed above 0 | Growth | | **Churned MRR** | Last month's MRR of customers whose MRR dropped to 0 | Growth | | **Net MRR change, net new MRR** | New + expansion − contraction − churned MRR | Growth | | **NRR (monthly, last 12 months)** | (Σ starting MRR + Σ expansion − Σ contraction − Σ churned) ÷ Σ starting MRR × 100, over the last 12 monthly steps | Growth | | **GRR** | (Σ starting MRR − Σ contraction − Σ churned) ÷ Σ starting MRR × 100 | Growth | | **Cohort** | All customers whose first month with MRR above 0 is the same month | Growth | | **Customer retention %** | Customers of the cohort with MRR above 0 in month n ÷ customers in the cohort × 100 | Growth | | **Revenue retention %** | MRR of the cohort in month n ÷ MRR of the cohort in its first month × 100 | Growth | > **Note** > > Insights has two NRR figures. The one on Details: Revenue compares full 12-month periods and shows annual retention. The one on Growth averages month-over-month retention across the last 12 months. Both exclude new customers. ## Usage and wallets | Metric | Formula | Shown on | | :------------------------------------ | :----------------------------------------------------------------------------------- | :---------------------------------------------------------------------------------- | | **Total events** | Number of distinct usage events | [UsageMeters](/platform-guides/analytics-reporting/insights/details/usage-meters) | | **Unique meters, unique customers** | Number of distinct meters that received events, and of customers that sent them | UsageMeters | | **Count by meter, count by customer** | Number of distinct events per meter or per customer, by event timestamp | UsageMeters | | **Available balance** | max(0, Σ credits granted − Σ credits used), over grants that haven't expired | [UsageWallets](/platform-guides/analytics-reporting/insights/details/usage-wallets) | | **Net balance** | Σ credits granted − Σ credits used over grants that haven't expired; can be negative | UsageWallets | ---